User Registration, Login & Accounts
This guide covers how members log in and register on a PremiumPress site, how to control the registration fields (including making fields like phone number required), and the most common login issues.
Logging in
Members sign in from your site's account/login area. If you're a customer looking for your PremiumPress downloads and license, use the members area.
How registration works
Registration is tied to your membership packages ? the package a user signs up for controls what they can do (add listings, access content, etc.). You define packages, pricing and what each one allows in the theme's membership settings.
Making registration fields required (e.g. phone number)
The fields shown on the registration form are your custom fields. To require a field such as phone number, add it as a registration custom field and mark it as required in the Custom Fields manager. You can also choose which fields appear on the public profile versus the registration form. (Advanced behaviour ? for example showing only the checkboxes a subscriber selected at registration on their final profile ? isn't available as standard and needs custom development.)
Login options
Social login (Facebook / Google)
Social login lets users sign in with a social account. If social login isn't working, the usual causes are the app/callback configuration on the provider side and caching ? clear your cache and re-check your callback URL and app credentials.
Login with email address instead of username
Letting members log in with their email address (rather than username) is possible via a small customisation to your child theme. Because snippets vary by WordPress version and can conflict with other plugins, we recommend having this added as part of a customisation rather than pasting untested code into a live site.
Restricting or moderating who can register
If you want to approve accounts manually (for example, verifying employers before they can post), you can gate registration behind a manual approval step or a form-and-review process, then activate the account once approved. This is a common pattern for job-board and directory sites.
Common login & registration issues
- Login / Register button disappeared, or login errors after an update ? almost always a caching issue. Clear your site and browser cache first.
- Sign-up / add-listing form looks broken after a major version upgrade ? clear cache and re-save Settings ? Permalinks.
- Social login callback errors ? recheck the callback URL and app keys with the provider.
Need help configuring registration or accounts? Open a support ticket, or our development team can build custom registration flows.