Frequently Asked Questions
Answers to the most common questions about PremiumPress WordPress themes — grouped by topic so you can find what you need fast.
About PremiumPress
What PremiumPress is and who our themes are for.
What is PremiumPress?
PremiumPress is the #1 choice for powerful WordPress themes, trusted by over 65,000 businesses since 2010! We build feature-rich, flexible themes for small and medium-sized businesses — including directories, classifieds, jobs, dating, coupons, auctions, and more. With top-rated support and a passion for helping our users succeed, we make it easy to launch and grow your online business.
Do PremiumPress themes count as “best WordPress themes” for business websites?
Definitely! If you're building a niche, monetizable site with features like directories, memberships, payments, classifieds, and more — PremiumPress is a #1 choice. Designed specifically for serious business needs, it's one of the top WordPress theme solutions for creating powerful, revenue-ready websites.
Do I need WordPress to use PremiumPress themes?
Yes. PremiumPress products are WordPress themes, so you'll need a working WordPress website to install and use them.
Compatibility & Requirements
How our themes work with plugins, WordPress versions and languages.
Will PremiumPress work with my plugins?
In most cases, yes. PremiumPress themes are built to support standard WordPress plugins. For advanced or niche plugins, compatibility can depend on the plugin itself.
Are PremiumPress themes compatible with the latest WordPress version?
Absolutely! PremiumPress themes are constantly updated to keep pace with the latest WordPress releases, giving you top performance, rock-solid compatibility, and peace of mind every step of the way.
Do PremiumPress themes support multiple languages?
Yes. PremiumPress themes use translation files (e.g. .PO/.MO) so you can translate your site into different languages using common WordPress translation tools.
Pricing, Payments & Refunds
How much themes cost, how you pay and our money-back guarantee.
Can I pay with a credit or debit card?
Yes. Credit/debit card payments are typically supported at checkout alongside other payment options.
Are there any ongoing monthly fees?
No. PremiumPress themes are sold as one-off purchases — there's no recurring theme fee or subscription. The only optional extra is extending support and updates for $49 per 6 months after the free period; you may also have separate hosting costs.
How do refunds work?
PremiumPress offers a 10-day money-back guarantee. Full details on our refund policy can be found on our Refund Policy page.
Support, Hosting & Updates
What help you get after purchase, and what we do and don't provide.
Do I get updates and support after purchase?
Yes. A single-theme purchase includes 6 months of free support and theme updates, and you can extend for $49 per 6 months whenever you like. The All-Access passes (VIP Club and Developer) include 12 months of support and updates instead.
Do you offer phone support?
No. Support is provided through online channels (such as our contact form), which helps keep pricing competitive.
Does PremiumPress provide website hosting?
No. PremiumPress focuses on theme development and maintenance. You'll need to purchase web hosting separately from a WordPress hosting provider.
Installation & Setup
Getting a PremiumPress theme installed and kept up to date.
How do I install a PremiumPress theme?
You can install via WordPress (Appearance > Themes > Add New > Upload) or manually upload via your hosting file manager/FTP, then activate the theme in WordPress. See our documentation for a full walkthrough.
How do I update my PremiumPress theme?
Updates are available in the members area. You'll download the latest package and update via WordPress upload or by replacing theme files — we recommend using a staging site and backups. See our documentation for the full guide.
Licensing
What each licence allows, and the rules on client work and reselling.
What is a PremiumPress User License?
A User License allows one user unlimited installations of a PremiumPress theme on domain names that they personally own and control. The license is non-transferable and cannot be resold, shared, or given away to others.
What is a PremiumPress Developer License?
A Developer License allows one user unlimited installations of PremiumPress themes on any number of domain names, either for their own projects or as part of paid client work. The license cannot be resold, shared, or used to resell PremiumPress software itself.
Can I use a User License for client websites?
No. A User License is limited to websites that you own yourself. If you plan to build websites for clients or paid projects, a Developer License is required.
Can I resell PremiumPress themes or include them in a bundle?
No. Neither the User License nor the Developer License permits reselling, redistributing, or bundling PremiumPress themes or software in any form.
Choosing the Right Theme
How to pick the theme that matches your business model.
Which PremiumPress theme is best for my project?
Choose based on your business model: Directory for listings, Micro Jobs for gig marketplaces, Coupon for deals, Dating for matchmaking, Auction for bidding, Classifieds for ads, and so on. Matching the theme to your revenue model is key.
How do I decide between PremiumPress and other WordPress themes?
Compare the built-in features you need (listings, memberships, payments, dashboards, monetization tools) and how quickly you can launch. If a theme saves you multiple plugins and custom development, it often wins on long-term value.